Privacy Policy

OMS Canada (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert domain] and use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information you provide to us

Name, email address, and billing/shipping address when you place an order, register for an event, or contact us.
Payment information processed securely through third-party providers (we do not store credit card details).
Preferences, communication history, or other details you choose to share with us.

b. Non-Personal Information collected automatically

Browser type, operating system, and device information.
IP address, geographic location, and usage data (e.g., pages visited, time spent on site).
Cookies and similar technologies for analytics, personalization, and site functionality.

2. How We Use Your Information

We use your information to:

Process orders, deliver products, and provide customer support.
Manage event registrations, workshops, and community initiatives.
Send you updates about our products, services, and promotions (you may unsubscribe at any time).
Improve our website, offerings, and customer experience.
Comply with legal, tax, and regulatory obligations.

3. Sharing of Information

We do not sell your personal information. We may share it with:

Service providers and partners who help us with payment processing, shipping, marketing, analytics, and IT support.
Dealers, distributors, or event collaborators when required to fulfill services you request (e.g., product warranty or event participation).
Legal or regulatory authorities if required by law.

All third parties are required to protect your information and only use it for the purposes we specify.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Keep our site secure and functional.
Remember your preferences.
Analyze site traffic and improve performance.
Provide relevant marketing.

You can adjust your browser settings to refuse cookies, but some parts of our site may not function properly without them.

5. Your Rights

As a Canadian user, you have the right to:

Access the personal information we hold about you.
Request corrections to your personal information.
Withdraw consent to our use of your data (subject to legal or contractual restrictions).
Request deletion of your information, where applicable.

To exercise these rights, contact us at: sales@omscanada.ca.

6. Data Retention & Security

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. We encourage you to review it periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

OMS Canada
Email: sales@omscanada.ca
Address: 225 Geary Ave, 2nd Floor, Toronto, ON, Canada